Privacy Policy

1. Introduction

Ex Gold is an online platform for buying and selling foreign currencies and gram-based melted gold. Protecting the privacy and security of our users' information is very important to us. This document explains what information we collect and how we protect it.

2. Information We Collect

To provide our services and process buy and sell orders, we may collect the following information:

• Identity and contact information such as name, phone number and email
• Details of currency and gold buy and sell orders
• Technical information such as device type and app version (Android, iOS or web)

3. How We Use Information

We use the collected information only for the following purposes:

• Recording, processing and settling your orders
• Notifying you of rates and order status
• Support and responding to your requests
• Improving service quality and platform security

4. Sharing Information

We do not sell your personal information to third parties. Information is shared only when required by law or necessary to provide services, with full confidentiality.

5. Data Security

We use industry-standard security methods to protect your information. However, no method of transmitting or storing information online is completely risk-free, and we make every effort to keep your data secure.

6. User Rights

You can request access to, correction of, or deletion of your personal information through the announced contact channels. We will address your request as soon as possible.

7. Changes to This Privacy Policy

This policy may be updated in the future. The new version will be published on this page, and the date of the last update is shown at the top of the page.

8. Contact Us

If you have any questions about privacy, contact us via email at info@exgold.app or through the "Contact Us" page.